Privacy Policy / Terms & Conditions

Privacy Policy

Last Updated December 23, 2018. 

Thank you for choosing to be part of our community at Exogenix. Exogenix is a service which allows users to get a genetic ancestral analysis by uploading their raw DNA data file (the “Service”). The Service is owned and operated by Exogenix (hereafter “Exogenix”, ‘we’, ‘our’ or ‘us’). ‘You’ or ‘your’ means an adult user, over the age of 13, of the Service and/or an adult user over the age of 18 of the Service.

In this document (this “Privacy Policy”) we provide information on what personal information is collected and why, as well as how we use the personal information to provide you with a user-friendly experience on the Website.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

Much of the personal information on our Website is uploaded by users for their own personal and private purposes. We recognize the sensitivity and confidentiality of information that may be disclosed by users in registering, making purchases from our Website, and receiving a genetic analysis. Thus, we are committed to protecting your privacy.

By using this Website and the Service you are accepting the practices described in this Privacy Policy and the processing (including collecting, using, disclosing, retaining or disposing) of your information under the terms of this Privacy Policy. This Privacy Policy should be read along with the Terms and Conditions.

In the future we may update our Privacy Policy. If you do not consent to the Privacy Policy or to any changes thereto and as a result you would like us not to use or hold your information in accordance with the revised terms, you may contact us so that we will delete your information and/or account.

When changes are made to this Privacy Policy, a label of “updated” will be displayed at the bottom of this page.

Use of the Website following any changes constitutes your acceptance of the revised Privacy Policy then in effect. If you do not agree to this Privacy Policy, please do not use the Website.


General Data Protection Regulation (GDPR)

Exogenix is a data controller of your information. Exogenix legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Exogenix needs to perform a contract with you
  • You have given Exogenix permission to do so
  • Processing your personal information is in Exogenix legitimate interests
  • Exogenix needs to comply with the law

Exogenix will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

The Service

Exogenix offers raw DNA data analysis. In order to do this, we collect a small amount of personal information from our customers. This information includes your name and digital genetic information file. We process your digitized genetic data and present you with results. These results are visible on your personal dashboard. All provisions herein apply to the digitized genetic upload you present to us and the results which you view on our website.  

Information Collection and Use

The only information collected from you is information which is necessary to provide you with the Service. Payment details are processed by PayPal, a third party platform. Thus, we do NOT have access to your credit card information.

The following is a list of the information requested:

  1. i) Name, Contact Information:

When you purchase the Service, we request your name and email address. Optional provided information includes your country of origin and any details about your ethnicity which we use for statistical purposes when refining the programs we use to produce estimates. Please note that users under age 18 are forbidden from using our website.

  1. ii) Digital DNA samples, Digital Ethnicity Estimate Results:

Through your submission of digital DNA files to us, you grant us a royalty-free, world-wide license to use your DNA file to the minimum extent needed to allow us to provide the Service to you. This involves us processing the DNA file using our programs and fully deleting the data within 10 days after the results are given. The license you grant to us is revocable as you are able at any time to delete your account from your website, thus deleting the results of your genetic ancestral analysis.

When you provide the above information to us, you specifically consent to the transfer and processing of such information in our data center. DNA data files are deleted after the results are generated. We enact all possible security measures to ensure the privacy protection of the personal information provided by you. Precautions in place ensure prevention against the loss, misuse, unauthorized access, alteration or disclosure of users’ personal information under our control, however you acknowledge that you provide your information at your own risk. For example, our security and privacy practices are periodically reviewed and enhanced as necessary and only authorized personnel have access to personal information. While we cannot guarantee that loss, misuse, unauthorized access, alteration or disclosure of personal information will not occur; we use all reasonable efforts to prevent this.

iii) Your Use of the Website:

While you use our Website, we may collect information based on your interaction with our Website or from the devices or computers you use to access the Website, including web log information, page views and IP addresses, all on an anonymized basis through Google Analytics.

Use of Data

  1. i) To provide the Service:

Any information you enter is used to provide you the Service. Digital DNA files you upload are deleted after determination of your results. We do not email users aside from when we notify users their results are ready, or to communicate with users regarding questions they may ask. We do not advertise or otherwise use any of your personal contact data.

We also use your personal information solely to analyze your digital DNA samples and provide you with your results.  

By providing us with information, you acknowledge the transfer and processing of personal information to and within the United States. Exogenix will take appropriate steps to ensure that transfers of personal information are done in accordance with applicable law and carefully managed to protect your privacy rights and interests.

  1. ii) To communicate with you:

We only communicate with users to inform them when results are ready and when users have any questions. We do NOT send promotional emails.

iii) For internal business purposes:

In order to improve the Website and the Service or to develop new products and services, we may use information for internal data analysis such as trends in website usage.


Under EU data protection law, all processing of personal information is justified by a “condition” for processing. In the majority of cases, any processing will be justified on the basis that:

you have consented to the processing;

the processing is necessary to perform a contract with you (e.g. creating your user account)

the processing is necessary for us to comply with a relevant legal obligation; or

the processing is in our legitimate commercial interests, subject to your interests and fundamental rights (e.g. analysis which we carry our through you ordering our product)

Processing of “special category data” is only permitted where a relevant exemption exists. The special category data includes genetic information. This is processed through your usage of the Service and is processed on the basis of your consent.

Where the basis of processing is your consent, you have the right to withdraw your consent, and therefore prevent that processing, at any time.

Sharing of Information

In no case is the personal information provided by our users sold, licensed or otherwise shared by us with advertisers, sponsors, partners or other third parties (aside from Google Analytics). We will never sell or license your digital DNA information, genetic ancestral analysis results, or any personal information to any third parties under any circumstances unless required by law or legal process.

Service Providers

We do not employ any third party companies or individuals to facilitate our Service. However, in the future, we may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. This would only be done in the event that we do not have the capability ourselves to perform certain necessary services.

These third parties have access to your limited Personal Data (first name, email address) only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Payment is handled by the third party payment platform PayPal, so we do not have access to any of your credit card data.

Legal Requirements

Exogenix may disclose your Personal Data to law enforcement or appropriate authorities in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Exogenix
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Modification or Deletion of Information

Any member may modify his/her personal information, including password, by logging into the Website and using it to update their personal information. At any time you may delete information that you have posted on the website or delete your account altogether to clear your information from our server.

Usage of Cookies and Information Which Does Not Contain Personal Data

We make use of browser cookies and similar automated means of data collection technologies to enhance your experience of visiting the website, for example, to avoid displaying certain messages to you more than once, to save your log in details so you won’t need to re-enter them each time you wish to log in or to remember the display language you previously selected so you won’t need to select it each time you visit the website. You can disable or delete cookies from your computer if you wish, but certain parts of our service may not work correctly or at all if you do so. When you visit our Website, we may automatically collect non-personal information about you, such as the website from which you have come to our Website, your computer type, screen resolution, Operating System version, mobile device details (if applicable) and Internet browser. We may also collect non-personal information such as demographic data, for example your geographic area. 

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email:

Terms and Conditions


Welcome to

These terms and conditions outline the rules and regulations for the use of’s Website. The service provided allows customers to access ethnic percentage and regional estimates after an analysis of their digital DNA file, and access to these results through a customer login dashboard. The digital DNA file is deleted off our servers within 10 days after the results are posted. is located at:

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client

or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, for the express purpose of meeting the Client’s needs in respect

of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of The United States of America. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.



We employ the use of cookies. By using’s website you consent to the use of cookies in accordance with’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.



Unless otherwise stated, and/or it’s licensors own the intellectual property rights for all material on All intellectual property rights are reserved. You may view and/or print pages from for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from

Sell, rent or sub-license material from

Reproduce, duplicate or copy material from

Redistribute content from (unless content is specifically made for redistribution).


Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.


If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or

By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.


Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the

website is kept up to date.


Content Liability

You agree to indemnify and defend us against all claims arising out of or based upon your Website. Your usage of results from Exogenix must not be used within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.



To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.


The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


If you have any queries regarding any of our terms, please contact us at

© 2019,Exogenix. All Rights Reserved.